Classic Black | 2-pc Bundle
Classic Black | 2-pc Bundle
See The Product in Action
Single or Dual Trivet
|Serving & Display Stand|
Ease of Use
HOW CAN I CONTACT YOU?
We're here to help Mon-Fri | 9am to 5pm EST at 571-781-2224 or email firstname.lastname@example.org.
HOW MUCH DOES SHIPPING COST?
Every order ships from our warehouse in Jacksonville, FL within 3 business days of order receipt.
Here's a sample of standard shipping rates and delivery times:
*Shipping times are unpredictable and largely out of our control. Please place your order well in advance of the desired arrival date.
DO YOU TAKE RETURNS?
Absolutely. Each order is backed by our 30-DAY MONEY BACK GUARANTEE!
If you don't absolutely LOVE your Trivae purchase, just return it within 30 days of receipt and you'll get a full refund of the purchase price (less shipping & handling).
Please see our Shipping & Refund Policy for full details.
WHAT IS THE PRODUCT MADE OF?
- Aluminum frame - it's lightweight and easy to use (weighs less than 2 lbs)
- Silicone liners - rubber pads lining the rings are heat resistant up to 475°F
- Rubber feet - the underside of each ring is lined with small pads to enhance grip and protect surfaces
IS IT HEAVY? HOW MUCH WEIGHT CAN IT HOLD?
HOW DURABLE IS IT? CAN IT HANDLE DAY TO DAY USE?
DOES IT GET HOT WHEN HOT DISHES ARE PLACED ON IT?
HOW BIG IS IT?
IS IT DISHWASHER SAFE?
Take's a while to set it up until you practice for a while.
Thank you so much for your compliments, we're so happy to hear that you are enjoying your purchase. We do know that some customers have said that the product is a breeze to use once they get the hang of it so there might be a small learning curve :)
Just to make that process a bit, easier, here are some quick tips for operating the locking mechanism:
- The easiest way is to operate one ring and one button at a time.
- Press the button for each ring towards the center of the spine and release the locking mechanism on that ring.
- It should then rotate freely until it locks again into any of the available positions.
- Then basically repeat the process for the other ring.
- The mechanism is spring loaded so if you unlock either of the rings, let the button go and rotate the ring, it'll spring back into a locked position as you rotate and it finds a groove to lock into.
Hope that all made sense. We’ve also got a quick video on how to easily switch between product modes here: https://www.instagram.com/p/ChX9xSfjd2v/
Thanks again for being a customer, we really appreciate you :-)
It works awesome and looks cool at the same time. You won’t regret this purchase.
Everyone has expressed how much they LOVE these unique trivets! I always strive to give gifts not on the registry, so the couple will think of us every time they use them! I use mine every single day, so I feel very confident in gifting them.
I was expecting more for the price, like tighter joints and heaver construction.
Thank you so much for taking the time to share your feedback. We're sorry to hear that the product construction is not what you were expecting. The trivet is made of aluminum, a metal commonly used in cookware and housewares of all types. While it's definitely lightweight and as such may seem at first, somewhat flimsy. But we promise you, we've tested the design backwards and forwards. It's very functional and built to withstand all the uses it's been designed for. So please don't hesitate to use it as you originally intended. In fact, please feel free to test it out in your home and if you're not happy with the performance, we will happily take it back. We're sure the last thing you need is another tool in your kitchen that you don't use and we worked really hard to make sure that our product does not fall into that category. Please don't hesitate to reach out if there's anything else we can do to assist.
Verstile and sturdy, this trivet is strong and stores easily. Very clever use of space!