HOW CAN I CONTACT YOU?
We're here to help Mon-Fri | 9am to 5pm EST at 571-781-2224 or email info@trivae.com.
HOW MUCH DOES SHIPPING COST?
Every order ships from our warehouse in DuBois, PA. Order processing can take up to 3-4 business days during the busy holiday season.
- Free standard shipping over $75*
- Low $5.95 flat rate on all other orders
- Standard delivery time 7-9 business days*
- Expedited delivery time 2-5 business days*
*Shipping times are unpredictable and largely out of our control. Please place your order well in advance of the desired arrival date. All pricing applies to orders within continental U.S. only.
DO YOU TAKE RETURNS?
Absolutely. Each order is backed by our 30-DAY MONEY BACK GUARANTEE and features hassle-free returns through our self-service return portal.
If you don't absolutely LOVE your Trivae purchase, just return it within 30 days of receipt for a full refund of the purchase price (less shipping & handling).
EXTENDED HOLIDAY RETURN POLICY: Applies to all orders placed between November 11 and December 15. Get a jump start on holiday gifting and rest easy knowing that if your gift recipient isn't 100% thrilled, you have until January 15 of the following year to make returns or exchanges.
Please see our Shipping & Refund Policy for full details.