Trivae - Back-in-Stock Special
Trivae - Back-in-Stock Special
See The Product in Action
Single or Dual Trivet
|Serving & Display Stand|
Ease of Use
HOW CAN I CONTACT YOU?
We're here to help Mon-Fri | 9am to 5pm EST at 571-781-2224 or email email@example.com.
HOW MUCH DOES SHIPPING COST?
Every order ships from our warehouse in Jacksonville, FL within 3 business days of order receipt.
Here's a sample of standard shipping rates and delivery times:
*Shipping times are unpredictable and largely out of our control. Please place your order well in advance of the desired arrival date.
DO YOU TAKE RETURNS?
Absolutely. Each order is backed by our 30-DAY MONEY BACK GUARANTEE!
If you don't absolutely LOVE your Trivae purchase, just return it within 30 days of receipt and you'll get a full refund of the purchase price (less shipping & handling).
Please see our Shipping & Refund Policy for full details.
WHAT IS THE PRODUCT MADE OF?
- Aluminum frame - it's lightweight and easy to use (weighs less than 2 lbs)
- Silicone liners - rubber pads lining the rings are heat resistant up to 475°F
- Rubber feet - the underside of each ring is lined with small pads to enhance grip and protect surfaces
IS IT HEAVY? HOW MUCH WEIGHT CAN IT HOLD?
HOW DURABLE IS IT? CAN IT HANDLE DAY TO DAY USE?
DOES IT GET HOT WHEN HOT DISHES ARE PLACED ON IT?
HOW BIG IS IT?
IS IT DISHWASHER SAFE?
My sister absolutely loves her gift. She thought it was such a creative invention and using it all the time since she received it. She said very cool gift 🎁
I was given one as a gift and I loved it so much that I had to look at the website to order as a present to each household in the family. They all love it!
I ordered three of these. For the most part they're awesome and I don't regret it. But a couple things bug me. The size and shape make it very difficult to rest a lid on the top part as advertised if I'm using a towel or hot pad to pick up the lid. If I'm wearing a glove it's perfect, but sometimes I need to get the lid somewhere quickly and this makes it difficult.
Also, one of the three had a lot of loose glue all over it from where the silicone was glued to the metal. It still works fine and too much is better than not enough but I'd have preferred a bit better quality control.
Thank you for your review. We are very grateful for your feedback - your input give us valuable information to help us know how we're doing and where we can improve.
We spent a lot of time on the planning the design. The ultimate finalized size and shape is the best design we found that would balance both ease of use with versatility for a range of lid sizes, the smallest of which would be 6 inches. Having said that, we are happy to evaluate your feedback to see if there's anything more we can do to improve usability.
As for the loose glue, we are very sorry that one of your products arrived in that manner. We have strict quality control procedures in place to ensure that our customers only receive the highest quality products, but that sometimes is the nature of a mass production process. We will monitor activity to be sure that the issue does not continue.
I bought a second one